Office
Services Certificate
Students completing the Office Services certificate program at Southern State Community College will
1.
Demonstrate proficiency with word processing skills and
demonstrate effective design concepts in desktop publishing
communications.
2.
Write specific business letters including inquiries, inquiry
responses, claims and adjustments, credit, collection, sales, and
application letters and use appropriate communication strategies in
an office environment.
3.
Create a presentation or proposal using presentation
software.
4.
Demonstrate effective interpersonal skills in a business
environment in order to complete individual and team projects and to
work in a team environment.
Updated
Winter 2010