Benefits & Wellness

Claim Process

In the event a covered employee, covered spouse, or covered dependent child passes and a claim needs to be made, notify the Human Resources Department at HR@sscc.edu.

To ensure prompt handling of claims, the following documents will be needed:

• Certified Death Certificate (original)
• If Accidental Death Benefits are being claimed:
• Due to a motor vehicle accident or crime, please provide a copy of the Police Report
• For other accidents, please provide any supporting documents (newspaper clippings, witness statements, OSHA accident report, etc.)

All documents can be turned into the Coordinator of Employee Benefits & Compensation, Crystal Howland, either in person or via postal mail at the following address:

• Southern State Community College
• Attn: Crystal Howland - HR
• 100 Hobart Drive
• Hillsboro, OH 45133

The College will complete the necessary forms and submit them to MedMutual Life on your behalf to start the claims process. To follow up on the status of the claim, you will need to contact MedMutual Life directly at:

• Phone: 1-866-925-2542
• Fax: 440-878-6916
• Email: Claims@medmutual.com